For operations teams
For teams handling requests and documents. We work with your process owner and IT team to review the workflow, assess feasibility and agree a practical next step.
Human-reviewed assessment. Scope and fee agreed before work starts.
Intelligence to Transform
A clearer decision before you build.
Assess
Pilot
Operate
Start with an assessment. Pilot and ongoing operation are optional.
Intelligence to Transform
Explore the approachThe first paid engagement
A facilitated assessment with your process owner and IT counterpart. We review the available evidence and record assumptions and gaps in a shared brief.
The steps, people, systems and handoffs in one workflow.
One metric, the available baseline and any missing measurement data.
Data needs, constraints and assumptions that need testing.
The systems and access in scope, with dependencies and exclusions.
Who reviews or approves consequential decisions in a proposed pilot.
A reasoned next step: a scoped pilot, further investigation or no build.
Reviewed with your team
We agree the scope and fee before the assessment begins. A request does not start paid work.
Request a process assessmentA decision at every stage
Paid · scope agreed first
Clarify the workflow, baseline, feasibility and approval points in a human-reviewed assessment.
Separately scoped
If a pilot is recommended, agree its integrations, acceptance criteria, cost and responsibilities before building.
Optional follow-on
After reviewing pilot results, decide whether to stop, adjust or agree monitoring, support and change work.
An example to discuss
| Process step | Potential AI assistance | Pattern | Proposed human review | What to validate |
|---|---|---|---|---|
| Read incoming requests | Structure information from messages and forms | Document & summarise | Customer adviser reviews exceptions | Required fields and acceptable extraction quality |
| Classify and route | Suggest a category and destination | Recognise & inspect | Team lead agrees routing rules | Existing categories, exception handling and system access |
| Find relevant information | Retrieve policies or previous answers with sources | Advise & find knowledge | Customer adviser checks relevance | Source quality, access permissions and answer accuracy |
| Draft a response | Prepare a reply for review | Document & summarise | Customer adviser approves sending | Review time, tone and a defined quality threshold |
An assessment question: Could reading and routing requests be a useful first pilot? Value, effort and feasibility need evidence from your team.
The assessment output
Human-reviewed process brief
A documented recommendation, reviewed together.
Public examples
These patterns can help frame a discussion. Whether a pattern fits your workflow depends on your data, constraints and a separate feasibility review.
Illustrative public examples from other organisations, sourced via AI For Good. These are not Arnaldus customer projects or evidence of results from our service.
In your process
Inspections, quality checks and reading documents and photos: invoices, claim photos, forms.
Vegetation risk around power lines
Source: Overstory · Case via AI For Good
Sorting aluminium scrap by alloy
Source: Myne · Case via AI For Good
In your process
Capacity planning, demand forecasting, stock levels, grid load and rostering.
Heat network control
Source: Gradyent · Case via AI For Good
Greenhouse horticulture
Source: Source.ag · Case via AI For Good
In your process
Call and meeting notes, reports, case files, customer letters and handovers.
Clinical notes after a consultation
Source: Juvoly · Case via AI For Good
Citizen participation at scale
Source: Dembrane · Case via AI For Good
In your process
Making policies, procedures and contracts searchable, with answers that cite their sources.
Medical questions from care professionals
Source: Ask Aletta · Case via AI For Good
Advice for smallholder farmers
Source: FarmerChat · Case via AI For Good
In your process
Faults, fraud, unusual transactions and assets that need attention.
Pumps and motors that are hard to reach
Source: Samotics SAM4 · Case via AI For Good
Wind turbine performance
Source: Jungle AI · Case via AI For Good
Responsible by design
Before a pilot, we agree who reviews consequential decisions and which approval controls need to be built and tested.
The assessment records known assumptions, data needs and human review points as input for your own risk assessment.
Public examples and illustrative workflows are labelled. Outcomes for a proposed pilot still need to be tested.
Tell us about one process that needs attention. We’ll discuss the assessment scope and fee with you before any paid work starts.
